Not all wholesale spice companies would be created equal. Therefore, choosing a good supplier would not be adequate, as the supplier should be a great partner. It would be essential to your specific business needs. It would often be said about three major aspects that you would be required to choose from for your wholesale company finding needs. It would be inclusive of quality products, price, and customer service.
It would be next to impossible to avail all three, or is it? You may come across several companies claiming to offer you the highest quality products suitable for your specific needs. They would also claim to offer you the best customer service along with highly competitive prices. It will help if you rest assured they are all fake and liars. You could expect any company to be strong in only two aspects out of three. However, it would be doubtful that you come across a company that scores a perfect ten in all three aspects.
Three possible options at your behest
You may come to three possible situations or options when searching for prospective wholesale herbs and spice wholesale company.
Option 1
The company would have top-notch quality. They would offer a relatively lower price. However, they may not be able to provide you or their customers with decent customer service. The company may have trouble affording it.
Option 2
The potential company may cater to you with relatively decent service along with a highly competitive price. However, their lacuna would be providing their customers with quality herbs and spices. You may not find the herbs and spices offered by the company to be vibrant in color. They may have little or no aroma at all. It implies a lower quality or older spice.
Option 3
You would come across the best customer service and high-quality herbs and spices. However, the company may lack to provide you with a rock bottom price. The company might provide its customers with high-quality herbs and spices and great customer service without compromising the price. The company would look forward to establishing a long-term relationship with their customers based on quality and service.
Let us delve into the three important aspects that would help you determine to buy herbs and spices online.
- Quality
It may be a slightly tricky arena. The prospective suppliers would tell you about their quality has been the best, second to none, and the freshest. However, you could determine the truth of the claims made by actually trying the herbs and spices.
You would need to search for the following aspects:
- Spices to have vibrant and rich color
- They should be highly aromatic.
- Inquire about the date of harvest
- Inquire about the grounding date of spices
The spice should be rich in volatile oil content. On grounding of the spice, the flavor should scatter quickly than other available ground spices.
It would also be imperative to inquire about the number of times a specific supplier turns over the product. It would help you determine the amount of time the product was placed in the supplier’s warehouse before being shipped.
Yet another aspect to consider would be whether the supplier fills to order. It would help you derive a decent idea about the shelf life of the product. You should get a fresh order of products.
It would be in your best interest to try several suppliers to ensure that they offer the best quality spices and herbs, as they claim them to be.
- Price
It would definitely be the easiest of the three aspects whereby you would measure prospective suppliers. Despite there being few fine hints, it would be relatively straightforward.
You should inquire about the price per pound? It would be pertinent to compare one supplier’s price to that of another to lay your hands on the most competitive price available in the market. It would be essential to inquire about the company charging freight charges for the order given to you. Also, you should locate their base of operations, especially if they charge the freight. If you were far away from their location, you should rest assured that the freight charge would burn a considerable hole in your pocket.
Due to the comparison made of one company offering free freight to another, charging higher freight would be important to determine the product’s landing cost to your door. It would help you make an informed decision.
- Customer service
The hardest of the three, getting great customer service, would be a far-sighted dream. However, it would help if you asked a few important questions to ensure you get the lot’s best.
- How much importance do they give to customer service?
- Can they help you reach the top executives if the need arises?
- Are they competent to make things right for you?
- Are they able to complete the claims made by them?
- Can they arrange a call to the person whom you talked to earlier to solve your problems?
- Are they aware of your business and your company?
- Do they have experience in handling back order scenarios?
- How quickly could they ship your products?
- Do they offer a wide range of products?
- Are you able to help you grow the business?
It may not be easier to locate the company that offers the best answers to the aforementioned questions with their specific actions.
Do you believe there is a perfect supplier suitable for your every need? Despite the changes being bleak or you may not have come across the one who addresses your specific needs in the best manner possible. Chances are higher that you may come across a supplier who would be able to match two out of three options. It would be in your best interest to consider the one option that has been important to you.
