Being able tois a really important skill. Those who are able to do it well tend to be the ones who flourish, be it in business or at a profession or in a relationship. A doctor’s ability as a diagnostician is obviously very important but it is the that tends to be what gets spoken about and which will ensure repeat visits and satisfied patients. The reality is that as a doctor you are expected to make good diagnoses, it’s the bedside manner that is variable. But this logic applies across the board, if you can communicate well you will get a lot further because not only are good communicators able to get their points across well, they are also able to take on board other people’s perspectives, needs and views. So here are some tips on how to be a better communicator.
We all know what metaphors and similes are. They are ways of comparing things to illustrate a point. You might say it is as hot as hell to illustrate the fact that it is really warm where you are. When looking to explain a point of view or a that is very foreign to the listener, you need to find a way to do so in a language that makes sense to them. Let’s suppose that you are having a conversation about the has to offer, which is quite a technical thing, and the person is struggling to understand the notion of what exactly that is and why it is important. Maybe you could explain the idea in terms of travel. When you want to go around the world you need a place to leave all your things. So you find a big warehouse that is safe and secure but which allows you access when you need it and ensures your things are safe when you are not there – alongside everybody else’s things which are stored on the same site, but in their own dedicated space. Suddenly the technical concept, translated into everyday language might make a whole lot more sense.
A wise person once said that humans have one mouth and two ears and that they should be used in this ratio. All too seldom this is not the case. And it must be stressed that if you don’t listen then you absolutely cannot communicate effectively, because you are essentially talking in a vacuum.
See the other point of view
You cannot ever accuse a person of failing to see your point of view if you don’t see theirs. Seeing another person’s point of view doesn’t necessarily mean agreeing with it, but until you are able to put yourself in their place you will never truly be able to empathise or provide the right kind of solutions or answers to their needs.
Talk to, not at
Effective communicators talk to people, not at them. This is very important and you will quickly discover that you are going to get far better responses and better results if you engage in a conversational, non-hierarchical way. Doing so allows for a great two-way flow of ideas and thoughts and leaves both parties feeling involved and invested in everything that is said.