February is peak winter, a cold month in a stretch of the year that’s notoriously difficult to run a restaurant. Any restaurateur is glad for new ways to boost business. Here are four tips to help your restaurant thrive, especially when it’s cold outside.
- Smart Use of Technology
The explosion of smart home technology in recent years has affected all industries, and it’s no different for restaurants. Many savvy small-medium sized restaurant owners have gravitated towards using employee scheduling from both the management and staff’s perspective. There are different types of such software available, and industry leaders like 7shifts does a lot more beyond scheduling. Select a software that can also assist with team communications, time clocking, leave request management, manager log books, and both workforce and employee management.
The scheduling software you pick should be easy to use, which means at least two different things: it will seamlessly integrate with your Point of Sales system, and be available on an app so your employees can stay connected on whichever device is most natural for them. Employee scheduling apps will save you valuable time managing labour, which not only reduce costs but lessens frustration by making scheduling easy. Keep staff in the kitchen so they can cook or in the front serving customers, not in the back room making schedules.
- Make the Most of Your Team
You may not be the only one with good ideas about how your restaurant should run. Trust your employees to make decisions and solve problems. You hired them, after all. They have an important perspective on your business. Staff in some restaurants may feel stifled, or like they need to get formal approval before taking an action that could significantly impact business. In the dark and cold months of the year, an empowered employee is a better employee.
- Do a Birthday Promotion
There may be no more popular way to celebrate a birthday than to eat with friends at a restaurant. Make it your restaurant. To drive winter traffic, attract people with February birthdays looking to celebrate this anniversary by offering some kind of promotion. This will attract new business, and hopefully they’ll be repeat customers.
February may be generally a slower month for restaurants, but people love celebrating birthdays and they have no control over which month they’re born in — they simply must celebrate in whatever month their birthday happens to fall. Be there for them so you can celebrate it together.
- Warm up the Drinks
Seasonal beverages are a classic way to make winter feel warmer. You can promote non-alcoholic drinks like cocoa and hot chocolate, and special cocktails too. Give drink options for both kids and adults, suitable for the day and night. The more options you give, the more things you have attracting new winter clientele.
Restaurants can be tough to run in any season, so you need to stay adaptive and resourceful when business slows during winter. If you leverage new technology smartly, trust your staff, keep it festive, and get the drinks flowing, then things will be just fine.