Figuring out the steps to bring your business into the digital age can be a confusing process. It’s everybody’s goal to continue expanding their services for new technologies, but there are so many facets to this that it can become difficult to understand what this means. Is it more important to create an intuitive process for customers or create a secure system? How does this fit in for employees of your company and the third parties with which you collaborate?
Because of this dilemma, we’ve gone ahead and made a list of 4 things you can consider when trying to adapt your service for the technological age.
Here are 4 things you should consider when transforming your service:
#1. Make third party access easy and expandable
Making sure that the third parties you work with are able to access and integrate information into your pre-existing systems is essential to making sure things run efficiently. Try thinking about working with suppliers from different locations to understand what that means to you and find ways in which you can incorporate third parties without making your overall system too complicated—this can lead to issues with security threats and cyber safety.
#2. Consider the customer as much as the employee
Making sure the customer and the employees are able to benefit from an intuitive system is a must. It can be easy to lose track of data when operating from a cloud database, so be sure to not sacrifice the security of certain storage methods in making it easier to use—there’s surely a way to do both!
#3. Cyber attacks are real and have repercussions
It’s easy to read about cyber attacks and think that they aren’t something that will ever happen to you or your company. This perspective is pretty misguided, though; cyber attacks are something that every manufacturer should be considering when adapting and using new technologies for their services. Having a cyber attack can weaken consumer-to-corporation trust and also be a costly accident.
#4. Being wary of cyber attacks doesn’t mean sticking to your guns
In the same manner, not doing anything to upgrade your technology because of fear of instability with new digital methods can harm your overall model just as much. Because of the increasing requirements of new technologies and gadgets requiring you to be compatible with the most up-to-date version, limiting your methods to tradition can make your service inaccessible to people with newer devices who need it and also clunkier than necessary when used by experienced customers.
Keeping this all in mind, what are you supposed to do? There are a variety of services that help you navigate all of these things to keep in mind, but what we consider one of the most valuable is One Login. It allows you to integrate your data from a variety of 5,000 apps into each other to ensure that you can accurately move your data across services. You can also use it to streamline the login process, allowing a Single Sign On (SSO) to control multiple applications. This does not sacrifice the security of the Single Sign On process, though, as it also uses Multifactor authentication.