The integration and management of IT systems have become ubiquitous in today’s high-speed efficiency-driven workplace. The effective use of IT assets and the ability to manage them is a multi-billion dollar industry, and its evolution is moving faster than ever before. With the introduction of ground-breaking new technology, IT administrators and their departments will have even more influence on their respective companies’ bottom line. IT departments will ultimately control the overall productivity and ability for a workplace to function, requiring IT managers to quickly adapt to commanding a more pivotal role in a business’s success. This change can already be seen across the industry and heralds exciting new opportunities for IT managers and their employees to affect their interests positively.
The Multi-Threat IT Prospect
It wasn’t that long ago that the standard entrance requirement for a high-level administrator was a CS degree, a penchant for sitting in dark closets, and the desire to spend most of their time absent from other people. The days of the server closet IT manager huddled away in the dark are gone, and the inheritors of these roles need to present multi-faceted skill sets to succeed.
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Aside from the assumed prerequisite of an affinity for education with technology, IT managers are already being called upon to present more varied qualifications to thrive. Sales and customer service experience, or the unique skills that allow individuals to excel in those roles, bring a unique strength in an IT manager’s ability to accomplish tasks and push agendas. Whether this helps with vendors, desire to accommodate a business, or convincing higher management that a given infrastructure upgrade is worth the time and money investment, charismatic IT personnel can implement positive change where it’s needed.
The ability to recognize future trends and quickly get ahead of their use will also be of paramount importance to future IT managers. With so many powerful technologies on the horizon that will undoubtedly have multiple implementations and vendors, spot and implement these new assets quickly will give businesses an edge over their competition.
These intangible skills, the ability to communicate and plan, will be critical qualities for tomorrow’s IT personnel. The largest skill gap in IT workers today doesn’t come in knowledge or technical skill; it comes in these hard to assess and define “extra qualifications.” In the not-so-distant future, these skills will no longer be the special-case standout; they’ll be the expected norm for IT staff.
Changing Business: Symbiosis Between Departments Aids Quick Evolution
Businesses themselves have already begun to shift into the future of IT in the workplace. Technology infrastructure is a central part of any successful business’s strategy, with budgets for IT skyrocketing over the last decade. Being able to allocate these funds properly will make the difference between strong relationships between technology and its effective utilization and poor ones that hinder a company’s ability to fully utilize its tech assets.
New IT operations tech is quickly becoming an entity all its own. With even more powerful automated systems inevitably coming to the commercial market, entirely new procedures and structures will need to be drawn to accommodate these advanced systems. Entire ITSM functions could be handled by the future software, communicating and addressing incident management, handling complex help-desk tasks, and operating independently to address asset life cycles and update management. These groundbreaking new tools will need their guidelines for use and plan for implementation that will be completely different from anything coming before it. The proficiency with which these new systems will handle big data and translate it into learned information that’s usable within its algorithm will be staggering.
Cloud-first solutions have already started becoming the norm, necessitating a complete rethink of how data, software, and assets are purchased and used. It’s quickly becoming apparent that cloud storage won’t be an option in the future workplace; it will be a mandatory requirement. The benefits of off-site cloud solutions for a wide variety of tasks and services is undeniable. While it’s true that not everything has a cloud solution, the things that do will be expected to run on cloud platforms to maintain cost and convenience standards.
In addition to new technology, IT will need to continue to adapt to how technology fits into the workplace. The ever-present struggle between management and an IT department’s desire for funding will only increase in the coming years, with IT managers being called upon to effectively communicate the need for new systems. This understanding between both branches will have a huge impact on how much a business gets out of its technology.
Effective Solutions Used Effectively
In the coming years, it’s going to be more important than ever that knowledgeable, amicable, qualified managers move their tech departments into the future. The ability for companies to quickly adopt new technologies as they become mainstream will separate success from failure. It’s already apparent that the synergy between technology and the workplace is becoming more important than ever before and presents exciting new opportunities for businesses to evolve and grow their use of tech in the workplace.