Selecting a plumber is never a fun process, mostly because you’re worried about whatever problem is causing you to decide in the first place. If you have a toilet overflowing or pipes leaking, or some similar issue going on, you’re probably not going to be in a charming frame of mind. This is all the more reason to go about the process carefully, however, and take the proper steps to choose the right plumber.
But how do you do it without simply picking the most convenient option and hoping it works out?
The first thing you should do is go online and put together a list of four or five plumbing services within a reasonable distance of your home. These are the plumbers that are most likely to service your home efficiently, so they should always be at the top of your list. And you’ll want that selection of four or five so that you can actually be discerning about quality and offerings, rather than just settling for the service that’s closest to you by location.
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Once you have your list of nearby services, you’ll want to do the most logical thing: check to see if they have any reviews online. As one site offering for businesses put it, the first factor potential customers use to judge a business is a star rating. In this case, you should follow the example set by previous customers, and take a good hard look at each company’s star rating, if one is available. You should also check to see how many reviews make up each rating and any written reviews that sound genuine. It can be a little bit imprecise relying on other people’s opinions and ratings, but then again, they’re there for a reason. Think about it: would you go online to review a plumbing service if you didn’t have an honest opinion to offer?
While you’re soliciting strangers’ opinions, you might also want to check in with neighbors or friends you may have in the area to see if anyone has a valuable opinion. You don’t need to conduct a full survey of everyone you know in the neighborhood, but if you can find a friend who used one of the services you’re considering, you can get an honest opinion from someone you trust. It’s never a bad idea to get this kind of information, particularly about a home service like plumbing assistance.
Once you’ve narrowed down on perhaps one or two different companies, you’ll want to take a closer look at what kinds of services they offer. For instance, some plumbers might stick to relatively straightforward offerings, whereas others might extend their services to cover sewer and septic cleaning and things of that nature. If you believe you have a more involved problem with your home plumbing or pipes, you’ll need to make sure that the company you’re looking at can handle anything that might be going on.
This is not the most important decision you’ll make in your life. But it can make the difference between a headache and an easy, effective experience. Due diligence is always a good idea, and when you’re dealing with something as impactful as home plumbing, taking these steps can truly pay off.