Apple on Wednesday recounted a subject matter with some fashions of its newest Mac Book professional with Retina display that would leave the keyboard and track pad unresponsive.
Those computers were launched final week alongside the debut of recent iPad’s. Some customers had been complaining of the issue on their units since then, although it can be been uncertain just how popular it is.
In a new information base page Wednesday afternoon, the corporate noted the difficulty and said a fix was coming:
Apple is privy to uncommon cases where the constructed-in keyboard and Multi-contact track pad may just transform unresponsive on 13-inch Mac Book pro with Retina show (Late 2013) computers and is working on a replace to resolve this conduct.
Within the interim, the corporate is encouraging customers to try placing the computer to sleep for approximately a minute sooner than re-waking it to peer if that solves the difficulty.
The new Mac Books come a little more than eight months after a replace that brought sooner Intel processors and lower price tags on the 13- and 15-inch machines. Ultimate week’s replace trimmed the thickness and updated both machines with fourth-technology “Has well” Intel chips, Thunderbolt 2, and 802.11ac Wi-Fi antennas.