It goes without saying that technology has touched almost every aspect of business. It is a driving force for innovation, providing newer, faster and more efficient methods and processes.
2018 is no exception, with technology paving the way for change. By the end of this year, we expect to see major developments in digital working, blockchain, AI, automation and DevOps.
Workplaces are becoming increasingly digital, utilising the cloud and encouraging telecommuting, but this will go one step further in 2018. Experts have predicted that one of the biggest digital transformations will utilise virtual assistants. While many people already use these systems on their mobile devices or at home, their uptake in the workplace could help employees save time.
As an encrypted digital ledger, blockchain technology is a database containing linear entries and information. These blocks cannot be altered and must be approved by all parties involved, providing security and transparency, as every stage of a transaction or process must be recorded. While this may have little impact on small businesses, it is set to be a major player in the logistics, manufacturing and healthcare sectors in 2018.
AI has already made huge waves, with Uber testing self-driving cars and Amazon’s successful drone deliveries. But, in 2018, logistics and supply chain are set to see benefits from digital innovation. The is largely due to the uptake of AI in warehouses – a process that has already begun. This could save business time, reduce the wage bill and make working hours more effective.
Automation refers to any process that can be completed with no – or very little – human input. Technology allows tasks to be completed automatically, something that could save businesses valuable hours, boost efficiency and increase quality of services. For maximum results in 2018, business process automation should be considered for repetitive and frequent tasks, such as software updates and inventory management.
DevOps has seen a lot of evolution in recent years. However, arguably one of the main areas of growth for DevOps in 2018 will be automation. While many businesses have been using DevOps for some time, this is an area that has seen fast growth. As such, businesses will be revisiting their testing strategies in a bid to automate and improve. In this instance, it may be beneficial to seek expert advice, from a provider like Sogeti.
This year, businesses will be paying close attention to technology, with the aim of streamlining processes, increasing efficiency, and boosting profits. These five areas will see major developments which could provide benefits for businesses.