It is critical that you are able to find the right web host for your website. A host that can’t keep your site online at least 99.9 percent of the time could cost your site visitors that could have been converted into customers. Additionally, you want a host that is there for you when you need them.
A good web host will allow you to ask questions by phone or email whenever you have them. In some cases, questions can be answered with a live chat feature. This allows you to access your site and ask detailed questions about any issues that you are having while you are talking to support. Having access to archived versions of your site may also be a beneficial feature because it allows you to a safe version of your site running while you try to figure out what is going wrong behind the scenes.
Another question that you need to ask about any potential web host is how seriously they take security. A shared hosting site may not do much to secure your individual site. Instead, a server wide security protocol is used to protect you. However, if one site becomes infected with a virus, your site could be damaged as well. That is why you want a dedicated hosted exchange site where your security needs can be met properly.